Manage

Build a relationship with suppliers so they can excel while meeting obligations.

Signing a contract isn’t the end of a process but the beginning of your relationship with a supplier.
You should always start as you intend to proceed so you set the framework for a positive relationship.
You should consider a supplier relationship management (SRM) approach to achieve the best procurement outcome.
You also have many reporting and other obligations when it comes to the management phase of a procurement.
Procurement also includes how you dispose of or repurpose the goods you procure.
Learn how to implement and manage your procurement arrangement.

Supplier relationship management

Find out how to build strong supplier relationships to drive better procurement outcomes.

Manage the lifecycle of goods and assets

Managing goods and assets throughout their entire lifecycle is part of the procurement process.

Reporting obligations for buyers

Know your reporting obligations once a contract is signed.

Contract management obligations

Understand contract obligations outside of reporting.

Nominee purchasing

Agencies can grant a supplier limited access to government pricing to fulfil specific contract obligations.

Complaint management for buyers

Know how to prevent and manage procurement-related complaints.

Serious complaints

Alleged criminal activity or corrupt conduct should always be referred to the relevant statutory authorities.

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