Waste Management Contract

This contract establishes:

• negotiated prices for specific sites, geographies, waste streams and bin types
• rate cards for common services (for example, rental of large capital equipment such as compactors).

The below table details the waste streams and waste types covered by this contract. (Please note availability is region specific, for more details contact C9698wastecontract@treasury.nsw.gov.au).

Read more about classifying waste types on the NSW EPA website.

We've negotiated pricing with awarded contract suppliers for most NSW Government sites. For our buyers, this eliminates the unnecessary step of negotiating pricing directly with suppliers, and ensures all our buyers are getting the best available price.

Pricing is available for both:

• unit-collections-based billing (UCB): fixed pricing per bin collection using assumed standard densities
• weight-based billing (WBB): variable pricing based on actual weight of waste collected.

The contract makes it possible for buyers to transition from UCB to WBB for most waste streams.

The pricing model includes:

1. collection cost (per bin pick-up)
2. landfill levy if applicable (per tonne)
3. additional disposal costs (per tonne/litre)
4. bin/equipment rental costs if applicable (per month).

NSW Procurement will add the pricing to your completed customer order form XLSX, 453.85 KB. Check the How to buy tab on this page for more information about completing a customer order form.

The customer order form includes more information about the pricing model and calculation of rates. You can also contact the head contract owner, NSW Procurement, by emailing C9698wastecontract@treasury.nsw.gov.au

For new NSW Government sites or NSW Government sites not listed in the contract, NSW Procurement will apply negotiated contract rates based on the most affordable option below:

• site-specific pricing of the ‘nearest neighbour’ (that is, a site and associated requirement that are materially similar to the new site)
• generic rate card pricing, derived from generic regional rate cards by listed waste type, bin size and collection frequency.

The NSW Government waste levy is incorporated into pricing (where applicable) as a pass-through charge, and will be updated in line with any changes to the NSW Waste Levy amount.

From 1 July 2022 the landfill levy cost component increased by 3% to reflect changes to the NSW Waste Levy.  Pricing for all other cost components and services remains unchanged. Buyers do not need to take any action, changes will be applied automatically to invoices for transactions from 1 July 2022 onwards.

Read the NSW EPA pages on the waste levy.

The waste management contract:

• achieves competitive rates by leveraging the scale of NSW Government buying
• eliminates monthly rental charges for standard and high volume bins (for example, 240l, 660l) because of our extended  contract term (5+5 years)
• enables weight-based-billing, which is the ability to link pricing to the actual weight of waste collected - so you don't pay collection fees for empty bins
• establishes a robust price-review mechanism that is benchmarked and linked to relevant market indices, so we can ensure we achieve competitive rates throughout the entire contract term.

The waste management contract:

• consolidates general, organics, recycling, and liquid waste stream to one supplier per site and per award region
• establishes a single supplier for secure destruction services, which focus on secure paper and card service
• awards a single supplier for clinical waste per region (note: with the exception of the Hunter New England Local Health District area, which has 2 suppliers)
• ensures that awarded suppliers are responsible for managing their own approved sub-contractors.

The waste management contract:

• streamlines and standardises monthly data reporting with site-level information
• achieves greater transparency of subcontractors and downstream facilities
• ensures we capture the actual weight of waste collected in most areas, through NMI-accredited weigh scales on trucks.

The waste management contract:

• incentivises the periodic implementation of operational improvements and innovations by awarded suppliers, so we can ensure optimal collection processes and downstream operations
• includes the ability to add new waste streams to the contract scope over time (subject to demand)
• ensures we have the ability to gain-share on more discounts for recyclables over time as end-markets improve (for example, glass, paper, plastics, organics).

The waste management contract:

• includes contractual incentives for better recycling and environmental performance
• establishes an initial target of 80% diversion from landfill, with standard measures in place to benchmark and improve performance on this important measure
• makes lower vehicle emissions possible, as each awarded supplier can optimise their regional routing, and potentially service multiple NSW Government customers within the same truck run.

Step 1. Understand how pricing works

NSW Procurement has negotiated pricing on your behalf. This means you should not try to negotiate pricing directly with suppliers. Instead, use the customer order form XLSX, 453.85 KB, which NSW Procurement will populate for you with the negotiated contract rates.

NSW Procurement is unable to publish C9698 contract rate cards, but it can validate pricing provided by the supplier in your arrangement and confirm that the correct rates have been applied.

If you need to understand your likely rates before you contact a waste management supplier, please complete a customer order form and send it through to us at C9698wastecontract@treasury.nsw.gov.au.

Step 2. Contact NSW Procurement for a customer order form

Contact NSW Procurement or your designated cluster representative with details of the entity, site(s) and waste services required.

You don't need to verify your site specifications yet. The supplier will confirm requirements as part of their site visit.

NSW Procurement will pre-populate your draft customer order form XLSX, 453.85 KB for the required sites. We can also connect you with the correct supplier for your region and waste needs.

Step 3: Schedule a site visit with your prospective supplier

Use the List of suppliers tab on this page to identify the approved supplier for your location and waste type. If you're ever unsure, email or phone the NSW Procurement Service Desk using the contact details on this page.

Once you know which supplier to contact, arrange a time with them when you can both attend the site. During the site visit, you can communicate any special requirements you have, such as access restrictions, onboarding processes, and on-site capital equipment needs.

After the site visit, the prospective supplier will add further site specifications to your draft customer order form XLSX, 453.85 KB.

The supplier will send the updated form directly to NSW Procurement for review and rates.

Step 4: Finalise your customer order form

Once NSW Procurement receives your updated customer order form XLSX, 453.85 KB from the supplier, we'll review any non-standard services or bespoke capital equipment requests. We'll benchmark these against similar or related requirements from other customers, and we'll add the contracted rates.

We'll return the customer order form to the supplier so they can verify the rates and sign the form.

You'll then receive the updated customer order form to verify and countersign. Make sure you confirm the billing and invoicing details, including the PO number if needed.

Step 5: Send a copy of your contract to NSW Procurement

Once signed, the customer order form XLSX, 453.85 KB becomes your contract and should be retained by both parties. Make sure you lodge a copy with NSW Procurement for reference.

You can email your signed contract to: C9698wastecontract@treasury.nsw.gov.au.

Step 6: Complete your site implementation

The signed form becomes your contract. Like every contract, it should include an agreed service start date.

It will also include details like the bin drop-off date for each site. The bin drop-off date is usually before the first service date so you can start collecting your waste before the date the bins are emptied or collected.

Remember to honour any existing agreements you have

If you have an existing waste service provider, make sure you provide termination notice and agree on a removal date for the current equipment. You may extend your existing contract on a month-by-month basis until the sites are transitioned, if you need to.

Always make sure your existing and new waste service suppliers have the site access they need to meet their agreed pickup dates and times.

Step 1: Have your NSWBuy number ready

Your NSWBuy number is the authorised buyer identification number your agency was given when you successfully applied to be registered as an eligible non-agency buyer.

If you don't have a NSWBuy number, find out how to apply on our guidance page for eligible non-agency buyers.

Step 2. Add your requirements to the customer order form template

Use the customer order form XLSX, 453.85 KB as a template to capture your requirements, including a list of sites. Make sure to include your NSWBuy number on this form.

Step 3. Schedule a site visit with your prospective supplier

Use the List of suppliers tab on this page to identify the approved supplier for your location and waste type. If you're ever unsure, email or phone the NSW Procurement Service Desk using the contact details on this page.

Once you know which supplier to contact, arrange a time with them when you can both attend the site. During the site visit, you can communicate any special requirements you have, such as access restrictions, onboarding processes, and on-site capital equipment needs.

Step 4: Finalise your customer order form

After the site visit, the prospective supplier will add further site specifications to your draft customer order form XLSX, 453.85 KB.

Make sure you request NSW Government rates as per this contract, C9698 waste management services.

When the supplier returns the completed form, review and counter-sign the commercial agreement, confirming that the NSW Government rates have been applied. You can always contact us for assistance during this step.

Step 5: Complete your site implementation

The signed form becomes your contract. Like every contract, it should include an agreed service start date.

It will also include details like the bin drop-off date for each site. The bin drop-off date is usually before the first service date so you can start collecting your waste before the date the bins are emptied or collected.

Remember to honour any existing agreements you have

If you have an existing waste service provider, make sure you provide termination notice and agree on a removal date for the current equipment. You may extend your existing contract on a month-by-month basis until the sites are transitioned, if you need to.

Always make sure your existing and new waste service suppliers have the site access they need to meet their agreed pickup dates and times.