ICT Purchasing Framework

Updated: 1 Sep 2021
Contractual requirements for buying ICT goods and services. The framework comprises Core& contracts and MICTA/ICTA contracts.


ICT Purchasing Framework is mandatory for all ICT procurements

All NSW Government agencies must use the ICT Purchasing Framework when buying ICT-related goods and services. This is mandated by Procurement Board Direction PBD-2021-02.

The ICT Purchasing Framework comprises:

To determine the right contracting framework, view the guidelines for assessing risk in ICT/digital sourcing.

Making changes to the ICT Purchasing Framework

The process for contract variations depends if the variation is:

  • beneficial
  • non-beneficial, or
  • excluded.

Beneficial variations

Beneficial contract variations are changes that clearly improve the customer's contractual position. For example, changes that improve customer’s legal rights or changes that impose extra obligations on the supplier.

Agencies don't need approval from the Department of Customer Service (DCS) or to notify DCS of beneficial variations.

Non-beneficial variations

Agencies may agree to non-beneficial variations to the ICT Purchasing Framework documents, subject to:

  • compliance with the internal reporting and governance framework prescribed by DCS, and
  • the excluded variations described in PBD-2021-02.

Excluded variations

The ability of an agency to agree to non-beneficial variations to the ICT Purchasing Framework excludes:

  • variation of any ICT procurement contracts under a whole-of-government panel or contract
  • exemptions from using the ICT Purchasing Framework
  • variations that change the order of precedence of the framework documents or that enable supplier terms to take priority.

An agency will require DCS approval in relation to excluded variations.

Agencies may view the GRF by emailing ICTServices@customerservice.nsw.gov.au

View previous versions of Procure IT

Send feedback

If you have any questions or want to provide feedback, please email ictservices@customerservice.nsw.gov.au